Live support for all websites

Live Chat Application

Real-time website monitoring – Monitor your visitor activity in real-time.
Detailed  information – View visitors  location, referring website, operating system, web browser, pages visited, visit duration, and more…
Unlimited operators – Enjoy the benefit of unlimited operators no extra fees !
Unlimited chat sessions – No restrictions on number of chats
Proactive chat capability – Engage in a proactive chat session.

Live Chat with Visitors

Route  requests – Pre-define which operators will receive a request based on a specific criteria like the visitor’s country.
Ring operators simultaneously or in order – Ring all the operators at the same time or in a specific order.
Leave a message – Leave a message when you are offline or when a chat request is declined.
Typing status - Shows typing status so you can know when someone is typing.
Email  transcripts – Send the entire live chat session transcript via email.
Transfer chat sessions – Transfer chat sessions between operators.
SSL Secure Chatting – Use a secure encrypted communication protocol.
Pre-defined canned responses – Pre-define common responses for operators.
Identify registered users – View a users registration details. Full Integration into Joomla DB
View chat history – Search or browse  chat session history from within Joomla administrator or the operator desktop application.
Operator to operator chat – Chat with other operators.
Compatible with Windows, Mac, and Linux! – Works with all platforms!
No recurring fees – One time setup fee, no monthly fees.